[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"facets":3,"$f1uj08ocrm0tne":209,"$f18nes584x1b1k":276,"$f11e68hj9zbdzk":307,"$f2knw909oznjzm":388},{"demo":4,"categories":5,"cities":120,"total":168,"types":169},false,[6,11,15,20,25,30,35,40,45,50,55,60,65,70,75,80,85,90,95,100,105,110,115],{"count":7,"icon":8,"slug":9,"title":10},274,"lucide:tractor","agriculture-agro-industrie","Agriculture \u002F Agro-industrie",{"count":12,"icon":8,"slug":13,"title":14},0,"agriculture-elevage","Agriculture \u002F Élevage",{"count":16,"icon":17,"slug":18,"title":19},75,"lucide:palette","art-arts-graphiques","Art \u002F Arts graphiques",{"count":21,"icon":22,"slug":23,"title":24},1349,"lucide:megaphone","commercial-marketing-vente","Commercial \u002F Marketing \u002F Vente",{"count":26,"icon":27,"slug":28,"title":29},170,"lucide:newspaper","communication-journalisme","Communication \u002F Journalisme",{"count":31,"icon":32,"slug":33,"title":34},1248,"lucide:calculator","comptabilite-finances-assurance","Comptabilité \u002F Finances \u002F Assurance",{"count":36,"icon":37,"slug":38,"title":39},196,"lucide:scale","droit-fiscalite","Droit \u002F Fiscalité",{"count":41,"icon":42,"slug":43,"title":44},132,"lucide:zap","electricite-electronique","Électricité \u002F Électronique",{"count":46,"icon":47,"slug":48,"title":49},40,"lucide:scissors","esthetique-coiffure-couture","Esthétique \u002F Coiffure \u002F Couture",{"count":51,"icon":52,"slug":53,"title":54},37,"lucide:landmark","fonction-publique","Fonction publique",{"count":56,"icon":57,"slug":58,"title":59},253,"lucide:graduation-cap","formation-education","Formation \u002F Éducation",{"count":61,"icon":62,"slug":63,"title":64},258,"lucide:hard-hat","genie-civil","Génie civil",{"count":66,"icon":67,"slug":68,"title":69},838,"lucide:users","gestion-management-rh","Gestion \u002F Management \u002F RH",{"count":71,"icon":72,"slug":73,"title":74},263,"lucide:utensils","hotellerie-restauration-tourisme","Hôtellerie \u002F Restauration \u002F Tourisme",{"count":76,"icon":77,"slug":78,"title":79},737,"lucide:laptop","informatique-internet-telecoms","Informatique \u002F Internet \u002F Télécoms",{"count":81,"icon":82,"slug":83,"title":84},218,"lucide:wrench","mecanique-electromecanique","Mécanique \u002F Électromécanique",{"count":86,"icon":87,"slug":88,"title":89},86,"lucide:house","menage-services-domestiques","Ménage \u002F Services domestiques",{"count":91,"icon":92,"slug":93,"title":94},567,"lucide:heart-pulse","sante-environnement-foret","Santé \u002F Environnement \u002F Forêt",{"count":96,"icon":97,"slug":98,"title":99},244,"lucide:clipboard-list","secretariat-assistance","Secrétariat \u002F Assistance",{"count":101,"icon":102,"slug":103,"title":104},68,"lucide:shield","securite","Sécurité",{"count":106,"icon":107,"slug":108,"title":109},13,"lucide:languages","edition-traduction","Édition \u002F Traduction",{"count":111,"icon":112,"slug":113,"title":114},621,"lucide:truck","transport-logistique","Transport \u002F Logistique",{"count":116,"icon":117,"slug":118,"title":119},26,"lucide:brain","sociologie-psychologie","Sociologie \u002F Psychologie",[121,125,129,133,137,141,145,149,153,157,161,164],{"count":122,"slug":123,"title":124},1224,"national","National",{"count":126,"slug":127,"title":128},3204,"douala-littoral","Douala et Région du Littoral",{"count":130,"slug":131,"title":132},2293,"yaounde-centre","Yaoundé et Région du Centre",{"count":134,"slug":135,"title":136},115,"bafoussam-ouest","Bafoussam et Région de l'Ouest",{"count":138,"slug":139,"title":140},69,"bamenda-nord-ouest","Bamenda et Région du Nord-Ouest",{"count":142,"slug":143,"title":144},77,"buea-sud-ouest","Buéa et Région du Sud-Ouest",{"count":146,"slug":147,"title":148},98,"bertoua-est","Bertoua et Région de l'Est",{"count":150,"slug":151,"title":152},179,"ebolowa-sud","Ebolowa et Région du Sud",{"count":154,"slug":155,"title":156},52,"ngaoundere-adamaoua","Ngaoundéré et Région de l'Adamaoua",{"count":158,"slug":159,"title":160},97,"garoua-nord","Garoua et Région du Nord",{"count":36,"slug":162,"title":163},"maroua-extreme-nord","Maroua et Région de l'Extrême-Nord",{"count":165,"slug":166,"title":167},129,"international","International",7733,[170,174,178,182,186,190,194,198,202,205],{"count":171,"slug":172,"title":173},6155,"temps-complet","Temps complet",{"count":175,"slug":176,"title":177},88,"temps-partiel","Temps partiel",{"count":179,"slug":180,"title":181},247,"temporaire","Temporaire",{"count":183,"slug":184,"title":185},93,"freelance","Freelance",{"count":187,"slug":188,"title":189},594,"stage","Stage",{"count":191,"slug":192,"title":193},9,"spontane","Candidature spontanée",{"count":195,"slug":196,"title":197},391,"appel-d-offres","Appel d'offres",{"count":199,"slug":200,"title":201},126,"consultance","Consultance",{"count":191,"slug":203,"title":204},"formation-payante","Formation payante",{"count":206,"slug":207,"title":208},21,"autres","Autres",{"_id":210,"applyEmail":211,"applyInstructions":211,"applyOnline":4,"applyUrl":211,"attachments":211,"category":212,"city":213,"company":214,"deadline":211,"description":216,"excerpt":269,"featured":4,"number":270,"publishedAt":271,"salary":272,"slug":273,"title":274,"type":275},"job-legacy-44926",null,{"icon":77,"slug":78,"title":79},{"slug":127,"title":128},{"name":215},"ORANGE Cameroun",[217,228,237,246,261],{"_key":218,"_type":219,"children":220,"markDefs":226,"style":227},"l4qj2","block",[221],{"_key":222,"_type":223,"marks":224,"text":225},"l4qj3","span",[],"OFFRE D'EMPLOI : Chef service Support Front Office B2B - ORANGE Cameroun",[],"h2",{"_key":229,"_type":219,"children":230,"markDefs":235,"style":236},"l4qj4",[231],{"_key":232,"_type":223,"marks":233,"text":234},"l4qj5",[],"Chef service Support Front Office B2B. - (2600003V)\nDescription\n\nDéfinir et piloter la stratégie de support et Performances opérationnels sur le spectre B2B LL, ICT, TDD\n\nPilotage l’incident management sur tout le périmètre B2B. support technique sur les plaintes en pilotant efficacement le MSP dans la prise en charge, suivi et traitement de toutes les plaintes et incidents sur les services B2B.\n\nPilotage des analyses et trouble shooting proactif et post-incidents en vue d’améliorer la qualité de service et l’expérience client B2B.\n\nMise en place, suivi et pilotage de la gouvernance B2B pilotage, support et performance en collaboration avec les stackeholders internes DOB, DEC, Ingénieries réseaux\n\nDéfinir et déployer la politique d’accompagnement technique des équipes commerciales (DOB) dans les revues de performances de service avec les clients B2B (Business review) et fidélisation client.\n\n\n\n\n\n\n\nSuperviser la gestion des interactions clients, notamment les demandes, réclamations et incidents, pour garantir une réponse rapide et efficace.\n\n§ Superviser la prise en charge des demandes, réclamations et incidents clients.\n\n§ Organiser et animer les réunions de suivi avec les clients pour faire le point sur la qualité de service et les actions en cours.\n\n§ Piloter la résolution des incidents en collaboration avec le support back office et les équipes techniques.\n\n§ Assurer une communication claire et régulière avec les clients sur l’état d’avancement des demandes ou incidents.\n\n\n\nAssurer l'atteinte des objectifs d’exploitation et de maintenance en termes de perception client, qualité des services en vue de l’amélioration permanente du NPS et de la CSAT\n\nAssurer une coordination exemplaire des équipes dans la prise en charge du respect des TTR , MTTR , qualité de COMM en vue de l’amélioration des indicateurs de qualité de prise en charge et expérience client.\n\nMettre en place de plan d’action de maitrise et correction des irritants technique et prise en charge QOE client ( CSAT , NPS).\n\nPiloter, contrôler et garantir une QOE client dès le deploiements des services.\n\n\n\n· Veiller au respect des engagements contractuels sur le périmètre B2B\n\nMesure, suivi et pilotage permanent des indicateurs de qualité de services\n\nMettre en place des méthodes et métriques d’évaluation de la qualité de prise en charge des clients.\n\n\n\nPilotage des stackeholders DRS internes et externes en vue du respect des engagement contractuelles avec les clients B2B.\n\n\nQualifications\n\nFormation-type : Ingénieur Bac+5 télécoms ou Réseaux Informatiques, Formation management \u002Fmanagement projets\n\nExpérience minimum : 2 ans minimum à un poste d’encadrement dans le domaine de l’exploitation des services ou des ingénieries réseau\n\n\nLieu principal: CM-Littoral\nLieux de travail: Site Maképé Makepe Immeuble Orange Douala 1864\nEmploi: Technique\nOrganisation: Orange Cameroun\n: CDI\n: Permanent",[],"normal",{"_key":238,"_type":219,"children":239,"markDefs":245,"style":236},"l4qj6",[240],{"_key":241,"_type":223,"marks":242,"text":244},"l4qj7",[243],"strong","COMMENT POSTULER",[],{"_key":247,"_type":219,"children":248,"markDefs":258,"style":236},"l4qj8",[249,253],{"_key":250,"_type":223,"marks":251,"text":252},"l4qj9",[],"LES DÉPÔTS DE CANDIDATURES SE FONT UNIQUEMENT EN LIGNE sur le SITE INTERNET : ",{"_key":254,"_type":223,"marks":255,"text":257},"l4qja",[256],"l4qj1","https:\u002F\u002Forangecameroun.taleo.net\u002Fcareersection\u002Fex\u002Fjoblist.ftl",[259],{"_key":256,"_type":260,"href":257},"link",{"_key":262,"_type":219,"children":263,"markDefs":268,"style":236},"l4qjb",[264],{"_key":265,"_type":223,"marks":266,"text":267},"l4qjc",[],"DATE LIMITE de RÉCEPTION DES DOSSIERS : URGENT - POSTULEZ MAINTENANT",[],"OFFRE D'EMPLOI : Chef service Support Front Office B2B - ORANGE Cameroun Chef service Support Front Office B2B. - (2600003V) Description Définir et piloter la stratégie de support et Performances opér",44926,"2026-09-30T18:05:46.000Z","À négocier","avis-de-recrutement-chef-service-support-front-office-b2b-44926","Avis de recrutement : CHEF SERVICE Support Front Office B2B",{"slug":172,"title":173},{"items":277,"total":304,"page":305,"pageSize":306},[278,292],{"_id":279,"category":280,"city":281,"company":282,"deadline":211,"featured":286,"number":287,"publishedAt":288,"salary":272,"slug":289,"title":290,"type":291},"job-legacy-45042",{"icon":77,"slug":78,"title":79},{"slug":123,"title":124},{"logo":283,"name":284,"website":285},"https:\u002F\u002Fpub-7a6771395b29454e90953cec49e21f01.r2.dev\u002Flogo\u002Flegacy-e-647\u002Flegacy-1554223605-cameroun-offres-emplois-recrutement-campost.png","CAMPOST CAMEROON POSTAL SERVICES","https:\u002F\u002Fwww.campost.cm",true,45042,"2026-10-12T13:53:03.000Z","avis-de-recrutement-184-postes-a-pourvoir-divers-profils-services-centraux-et-de-45042","Avis de recrutement : 184 Postes  à Pourvoir - Divers Profils, Services Centraux et déconcentrés",{"slug":172,"title":173},{"_id":293,"category":294,"city":295,"company":296,"deadline":211,"featured":286,"number":298,"publishedAt":299,"salary":300,"slug":301,"title":302,"type":303},"job-legacy-43860",{"icon":77,"slug":78,"title":79},{"slug":123,"title":124},{"name":297},"MinaJobs.Net Cameroun",43860,"2026-08-10T12:57:34.000Z","Payant  9 995 FCFA","minajobs-vip-premium-appels-d-offres-consultances-ami-ddc-achats-directs-43860","MINAJOBS VIP Prémium - APPELS D'OFFRES, CONSULTANCES, AMI, DDC, Achats directs...",{"slug":196,"title":197},2,1,7,{"items":308,"total":76,"page":305,"pageSize":306},[309,322,335,347,358,368,378],{"_id":310,"category":311,"city":312,"company":313,"deadline":316,"featured":4,"number":317,"publishedAt":318,"salary":211,"slug":319,"title":320,"type":321},"job-50011",{"icon":77,"slug":78,"title":79},{"slug":135,"title":136},{"logo":211,"name":314,"website":315},"ACREST","https:\u002F\u002Fcleantechcam.com\u002Ffr\u002Fjobs","2026-11-14T22:59:59.000Z",50011,"2026-11-05T01:04:26.195Z","specialiste-informatique-mbouda-bangang-50011","Spécialiste Informatique, Mbouda \u002F Bangang",{"slug":172,"title":173},{"_id":323,"category":324,"city":325,"company":326,"deadline":211,"featured":4,"number":330,"publishedAt":331,"salary":272,"slug":332,"title":333,"type":334},"job-legacy-45627",{"icon":77,"slug":78,"title":79},{"slug":127,"title":128},{"logo":327,"name":328,"website":329},"https:\u002F\u002Fpub-7a6771395b29454e90953cec49e21f01.r2.dev\u002Flogo\u002Flegacy-c-125\u002Flegacy-1475828981-cameroun-offres-emplois-societe-generale.jpg","SGC SOCIÉTÉ GÉNÉRALE CAMEROUN, Institution Bancaire","http:\u002F\u002Fwww.societegenerale.cm\u002F",45627,"2026-11-04T07:33:47.000Z","avis-de-recrutement-analyste-soc-niveau-1-45627","Avis de recrutement : Analyste SOC Niveau 1",{"slug":172,"title":173},{"_id":336,"category":337,"city":338,"company":339,"deadline":211,"featured":4,"number":342,"publishedAt":343,"salary":272,"slug":344,"title":345,"type":346},"job-legacy-45559",{"icon":77,"slug":78,"title":79},{"slug":127,"title":128},{"logo":340,"name":215,"website":341},"https:\u002F\u002Fpub-7a6771395b29454e90953cec49e21f01.r2.dev\u002Flogo\u002Flegacy-c-156\u002Flegacy-1505923962-cameroun-offres-emplois-stages-orange-douala.jpg","http:\u002F\u002Fwww.orange.cm",45559,"2026-11-01T07:32:39.000Z","avis-de-recrutement-ingenieur-pilote-de-service-support-applications-45559","Avis de recrutement : INGÉNIEUR Pilote de Service Support Applications",{"slug":172,"title":173},{"_id":348,"category":349,"city":350,"company":351,"deadline":211,"featured":4,"number":353,"publishedAt":354,"salary":272,"slug":355,"title":356,"type":357},"job-legacy-45525",{"icon":77,"slug":78,"title":79},{"slug":123,"title":124},{"name":352},"Kaeyros Analytics GmbH",45525,"2026-11-01T07:32:05.000Z","avis-de-recrutement-des-enqueteurs-trices-projet-gensis-45525","Avis de recrutement des ENQUÊTEURS (trices), PROJET GenSIS",{"slug":180,"title":181},{"_id":359,"category":360,"city":361,"company":362,"deadline":211,"featured":4,"number":363,"publishedAt":364,"salary":272,"slug":365,"title":366,"type":367},"job-legacy-45628",{"icon":77,"slug":78,"title":79},{"slug":127,"title":128},{"logo":327,"name":328,"website":329},45628,"2026-10-31T07:33:48.000Z","avis-de-recrutement-gestionnaire-d-applications-45628","Avis de recrutement : GESTIONNAIRE D’APPLICATIONS",{"slug":172,"title":173},{"_id":369,"category":370,"city":371,"company":372,"deadline":211,"featured":4,"number":373,"publishedAt":374,"salary":272,"slug":375,"title":376,"type":377},"job-legacy-45626",{"icon":77,"slug":78,"title":79},{"slug":127,"title":128},{"logo":327,"name":328,"website":329},45626,"2026-10-31T07:33:46.000Z","avis-de-recrutement-analyste-soc-niveau-2-45626","Avis de recrutement : Analyste SOC Niveau 2",{"slug":172,"title":173},{"_id":379,"category":380,"city":381,"company":382,"deadline":211,"featured":4,"number":383,"publishedAt":384,"salary":272,"slug":385,"title":386,"type":387},"job-legacy-45625",{"icon":77,"slug":78,"title":79},{"slug":127,"title":128},{"logo":327,"name":328,"website":329},45625,"2026-10-31T07:33:45.000Z","avis-de-recrutement-chef-de-projet-45625","Avis de recrutement : CHEF DE PROJET",{"slug":172,"title":173},{"items":389,"total":168,"page":305,"pageSize":306},[390,404,415,425,430,440,450],{"_id":391,"category":392,"city":393,"company":394,"deadline":398,"featured":4,"number":399,"publishedAt":400,"salary":211,"slug":401,"title":402,"type":403},"job-50023",{"icon":92,"slug":93,"title":94},{"slug":131,"title":132},{"logo":395,"name":396,"website":397},"https:\u002F\u002Fpub-7a6771395b29454e90953cec49e21f01.r2.dev\u002Flogo\u002Flegacy-e-8610\u002Flegacy-1578415801-egpaf-logo-good.jpg","EGPAF Elizabeth Glaser Pediatric AIDS Foundation - Cameroun","https:\u002F\u002Fwww.pedaids.org","2026-11-15T22:59:00Z",50023,"2026-11-05T01:21:25.483Z","04-nouveaux-postes-ouverts-50023","04 Nouveaux Postes Ouverts",{"slug":180,"title":181},{"_id":405,"category":406,"city":407,"company":408,"deadline":409,"featured":4,"number":410,"publishedAt":411,"salary":211,"slug":412,"title":413,"type":414},"job-50024",{"icon":67,"slug":68,"title":69},{"slug":135,"title":136},{"logo":211,"name":314,"website":315},"2026-11-14T22:59:59Z",50024,"2026-11-05T01:20:25.483Z","19-postes-a-pourvoir-dans-13-profils-50024","19 Postes à pourvoir dans 13 profils",{"slug":172,"title":173},{"_id":416,"category":417,"city":418,"company":419,"deadline":316,"featured":4,"number":420,"publishedAt":421,"salary":211,"slug":422,"title":423,"type":424},"job-50010",{"icon":112,"slug":113,"title":114},{"slug":135,"title":136},{"logo":211,"name":314,"website":315},50010,"2026-11-05T01:05:26.195Z","chauffeur-mbouda-bangang-50010","Chauffeur, Mbouda \u002F Bangang",{"slug":172,"title":173},{"_id":310,"category":426,"city":427,"company":428,"deadline":316,"featured":4,"number":317,"publishedAt":318,"salary":211,"slug":319,"title":320,"type":429},{"icon":77,"slug":78,"title":79},{"slug":135,"title":136},{"logo":211,"name":314,"website":315},{"slug":172,"title":173},{"_id":431,"category":432,"city":433,"company":434,"deadline":316,"featured":4,"number":435,"publishedAt":436,"salary":211,"slug":437,"title":438,"type":439},"job-50012",{"icon":67,"slug":68,"title":69},{"slug":135,"title":136},{"logo":211,"name":314,"website":315},50012,"2026-11-05T01:03:26.195Z","charge-e-de-l-administration-mbouda-bangang-50012","Chargé(e) de l’Administration, Mbouda \u002F Bangang",{"slug":172,"title":173},{"_id":441,"category":442,"city":443,"company":444,"deadline":316,"featured":4,"number":445,"publishedAt":446,"salary":211,"slug":447,"title":448,"type":449},"job-50013",{"icon":32,"slug":33,"title":34},{"slug":135,"title":136},{"logo":211,"name":314,"website":315},50013,"2026-11-05T01:02:26.195Z","assistant-e-financier-ere-mbouda-bangang-50013","Assistant(e) Financier(ère), Mbouda \u002F Bangang",{"slug":172,"title":173},{"_id":451,"category":452,"city":453,"company":454,"deadline":316,"featured":4,"number":455,"publishedAt":456,"salary":211,"slug":457,"title":458,"type":459},"job-50014",{"icon":32,"slug":33,"title":34},{"slug":135,"title":136},{"logo":211,"name":314,"website":315},50014,"2026-11-05T01:01:26.195Z","comptable-mbouda-bangang-50014","Comptable, Mbouda \u002F Bangang",{"slug":172,"title":173}]