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OBJECTIFS DU POSTE\nLe Relationship Manager Local Corporates doit :\nGérer un portefeuille de clients grandes entreprises locales, en adressant l’ensemble des besoins\nfinanciers et non financiers de ces clients.\nxés.\nAssurer une excellente qualité de service et bâtir des relations durables, solides et rentables avec\nles clients Local Corporates.\nProdiguer aux clients et prospects divers conseils et partager divers documents publics (brochures,\narticles, …) utiles au développement de leurs activités.\nPréparer et soumettre les dossiers de crédits conformément à la politique en vigueur et aux lois du\npays.\nMettre en place annuellement un document approuvé du marché cible avec la documentation\ncomplète sur la segmentation clientèle, les clients cibles, les produits, les services, les revenus et la\nrentabilité prévisionnelle.\nMettre en place des stratégies pour réaliser des objectifs précis en termes de dépôts, crédits,\nrevenus et de digitalisation dans le portefeuille dédié.\nIdentifiez et conclure les opportunités commerciales, en particulier les financements structurés de\ntrading et les projets d’investissements.\nFidéliser la clientèle en leur accordant du temps et une fréquence d’appel et de visite régulière ; et\ngénérer des ventes concrètes et profitables.\nAccroître le portefeuille en nombre de clients et en revenus.\nS’assurer de l’enregistrement fiable de toutes les transactions clients incluant les dépôts, les prêts,\ntement Finance.\nSuivre et maintenir les indicateurs pertinents de performance sur une base quotidienne,\nhebdomadaire, mensuelle, semestrielle et annuelle tout en incluant des réconciliations régulières\navec le Département Finance.\nplateformes digitales pour leurs encaissements et leurs paiements.\nGestion Commerciale\nDigitalisation & Suivi de la relation clientèle\nNIVEAU DE POSTE : 6 \u002F CATÉGORIE DE POSTE : 3A\nECOBANK CAMEROON S.A\nrecrute pour les besoins de ses services\npouvant exercer sur tout le territoire national.\nLe poste est basé à Yaoundé.\nUN (01) Relationship Manager\nLocal Corporates\nII. RESPONSABILITES PRINCIPALES\nUN MEILLEUR CHOIX\nPOUR UNE AFRIQUE MEILLEURE\nGestion de la confirmé & des risques\nAdministration & Travail en équipe\nIII. LIGNE DE REPORTING\nDévelopper des relations internes fortes qui permettront d’assurer un service clientèle\nd’excellence, et de réaliser des objectifs assignés.\nPrendre en charge et suivre les réclamations clients, les problèmes liés aux process et travailler à\néviter les incidents dans le portefeuille.\nEtre informé et proactif par rapport aux nouveaux développements, évolutions et tendances du\nmarché et proposer des solutions adéquates en termes de produits et services.\nchangement intervenu sur le fonctionnement des comptes et l’utilisation des produits et services.\nAssurer une bonne gestion des instructions juridiques sur les comptes.\nVeiller à ce que l’ensemble des ordres ou requêtes liés aux transactions (crédits, transferts,\nplacements, …) soient conformes au moment de la réception.\nou reçus).\nS’assurer de la conformité des mesures applicables au niveau du Know Your Customer.\nMaîtriser et mettre en application les dispositions nationales et internationales de lutte contre le\nblanchiment.\nles\npolitiques internes en vigueur et les lois du pays.\nS’assurer que toutes les lignes de crédits en place sont valides et dûment approuvés suivant un\nTAT acceptable.\nportefeuille au\ntravers des alertes régulières.\nEtablir et transmettre de façon régulière le programme des visites clientèles.\nAssurer le suivi des transactions en cours et des plaintes enregistrées.\nMaintenir à jour le profil des clients dans le système ainsi que les dossiers physiques.\nSuivre sur une base quotidienne la réalisation des actions convenues avec le client suite aux\nvisites\u002Fappels.\nAssurer si nécessaire le back up des autres Gestionnaires de comptes.\nEtablir un retour fiable et honnête sur ses performances.\nPartager les connaissances et les meilleures pratiques avec les membres de l’équipe.\nBâtir une adhésion personnelle forte à travers l’implication dans les diverses activités de la\nbanque.\nII. RESPONSABILITES PRINCIPALES\nSUPÉRIEUR HIÉRACHIQUE: • • Branch Manager \u002F Head Local Corporates\nUN MEILLEUR CHOIX\nPOUR UNE AFRIQUE MEILLEURE\nExpérience & Qualifications\nMinimum Bac ou Advanced Level + 4\u002F5 en Banque et Finance, Comptabilité, Economie, Vente,\nMarketing, Administration ou tout autre diplôme équivalent\nMinimum 5 ans d’expérience pertinente dans le domaine bancaire ou dans le domaine de la vente\nExcellente maîtrise du marché bancaire, des produits bancaires et de l’environnement des\nau Cameroun\nParfaite connaissance des produits de gestion de la trésorerie (cash management) et des produits\nde financement du commerce (Trade Finance)\nConnaissance approfondie du risque de crédit et des financement structurés\nParfaitement Bilingue\nCompétences, Capacités & Qualités personnelles\nBonne capacité à développer et consolider les relations interpersonnelles\nBonne capacité à résoudre les problèmes\nOrienté client et résultat\nCapacité de réflexion stratégique\nVeuillez envoyer votre CV et votre lettre de motivation à\nECM-Recruit@ecobank.com au plutard\nle 18 Février 2026 à 17h00 précises,\nen mentionnant en objet\n« Relationship Manager Local Corporates ».\nIV. 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