Avis de recrutement : MANAGER – KEY ACCOUNT MANAGEMENT PUBLIC SECTOR (Yaoundé)

ABOUT MTN CAMEROON

We at MTN Cameroon are a purpose and value-led organisation. We are committed to fostering an environment where every member of our Y'ello Family is heard, understood and empowered. Our values, LIVE Y'ello, are the cornerstone of our culture: Lead with Care, Can-do with Integrity, Collaborate with Agility, Serve with Respect, Act with Inclusion.

Position: Manager – Key Account Management Public Sector, Enterprise Business Unit – Location: Yaoundé, Centre, Cameroon.

KEY RESPONSIBILITIES

Strategic leadership and staff management

• Assist in the creation of sub-divisional strategy in line with divisional goals and ensure its effective implementation.
• Source, induct and manage talent; define roles, goals and KPIs; provide regular performance feedback and a training plan for the team.
• Promote an MTN-centric, partnership approach and lead cross-functional team meetings.

Governance, performance and budgets

• Provide input on projects, strategic meetings, policies and change initiatives.
• Manage and resolve escalations that impact service delivery.
• Review performance against KPIs and SLAs; report periodically on progress.
• Manage sub-divisional and project budgets in line with business objectives.
• Act as a Compliance Champion and comply fully with all applicable legislation, regulations, policies and procedures.

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Operational delivery

• Perform sales activities on the Corporate Key Accounts segment; negotiate prices and discounts within the delegation of authority.
• Develop specific plans to ensure revenue growth across all products and services in the portfolio.
• Establish personal contact and rapport with top decision-makers.
• Collaborate with marketing, solutions engineering and senior management on sales promotion budgets.
• Manage the Corporate Key Account throughout its life cycle; negotiate and close sales.
• KPIs: % revenue increase, % retention, % collection, % new business development initiatives implemented.

QUALIFICATIONS AND EXPERIENCE

• Bachelor's degree in commercial and telecoms-related fields; IT/engineering qualifications, a Master's degree or commercial qualifications are advantageous.
• At least 8 years selling to large organisations and the public sector, including at least 5 years in a sales position in the IT or telecommunication sector and 5 years in enterprise products.
• Experience in ICT and especially cloud solutions sales is an advantage.
• Experience supervising/managing others in a medium to large organisation.

COMPETENCIES

• Ability to manage multiple priorities and apply change management principles.
• Strong win-win negotiation, communication, leadership and computer skills.
• Customer service, time management and interpersonal skills.
• Fluent in French and English.
• High level of creativity, innovation, adaptability, strong ethics and target orientation.

HOW TO APPLY

Apply online: https://ehle.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/7570/

Closing date: 16 November 2026.